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Handshakes

 

In a business context, the handshake is the most widely accepted greeting, and may also be used for parting, offering congratulations or completing an agreement.

The purpose of the handshake is to convey trust, respect, balance and equality. It was originally used to demonstrate friendliness and that the individual was not holding a weapon.

If you are unsure whether to shake hands, it is best to offer to do so, so hold your hand out. If the other person refuses your handshake (eg for cultural reasons, because of an injury or if they have their hands full), withdraw your hand and acknowledge the greeting with positive body language (a smile or nod of the head) to show that you are not offended.

Handshake Tips

  • Your grip should be firm, not too strong and never limp.
  • Don’t crush the other person’s fingers; grip their palm.
  • Do not indulge in double clasps (the ‘politician’s handshake’). This is a dominating gesture which some mistakenly use to convey sincerity.
  • Avoid excessive pumping up and down, or holding on too long.
  • Don’t use a handshake to reel someone in

 

VERBAL GREETINGS

  • The most formal greeting on being introduced socially is ‘How do you do?’
  • This is not a question, and the appropriate response is to repeat ‘How do you do?’
  • Less formally, especially in a business environment, phrases like ‘Good morning’ or ‘Good afternoon’ or ‘It’s good to meet you’ will usually suffice.
  • On departure, it is acceptable to say ‘It was a pleasure to meet you’.
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